FAQ | PRTube | Media | Payments | Press Release | Your Account
If you can't find the answers to your questions here, you can always submit a help request and we'll get back to you within hours during normal working hours (9-5 PST). Sometimes sooner, sometimes later, but we do our best to get back to you as soon as possible.
General FAQ, Copyright, etc.
- How much does it cost to submit a news release?
- How do I change my password?
- I forgot my password!!!
- Why is my press release not showing up?
- Do you offer same day service? How much?
- I need to send out a press release with multimedia: video, images, podcast, documents, etc. How much?
- Do you offer press release writing services?
- Do you provide support over the phone?
- SEE ALL FAQ
- What is PRTube?
- Why should I share my press release using the PRTube viewer?
- How do I embed my press release using PRTube?
- Can I track and monitor my press release via PRTube?
- What if I am not a PR Leap customer, but want to make my press release embeddable using the PRTube viewer?
- How do I submit a press release
- How do I include Anchor Text in my press release?
- How do I assign tags to my press release?
- How do I write a press release?
- How do I edit my press release
- How do I delete a press release
- Can I include HTML with a press release?
- How do I get the URL of my press release?
- Can I send my press release via email?
- What is my News ID and where can I find it?
- How do I see how many times my press release has been viewed?
- SEE ALL PRESS RELEASE HELP
- How do I add video to a press release?
- How do I upload an image, PDF, and MP3?
- Can I use media in my account like a company logo with more than one press release?
- How do I delete media from my account?
- How do I remove media from a press release?
- I don't have a PayPal account and I don't want to create one. How can I pay?
- What is the refund policy?
- Where can I find an invoice or get a copy of an invoice?