I forgot my password. Help!

At the sign-in page, click on Forgot Your Password? Reset it here link and enter the email address you used to open your free PR Leap account and click "Get New Password" button. Check your email for your new password and sign-in. Once you login, you can set a personal password.

How do I change my password?

Sign in, go to "Your Account," and click "change password" on the sub navigation menu.

If you have forgotten your password and need to recover it go here.

Can I manage multiple clients' news with one PR Leap account?

Yes, you can manage all your clients from one account. News Groups allow you to group related press releases by client or project. Now only related news (headlines), set by you, will appear at the bottom of an individual news release.

Related News - Related News is an important search engine optimization tactic that helps improve your search visibility. This is why we encourage you to group related news. Releases not grouped will not benefit from this cross promotion tactic. As default, all news releases in your account are not grouped. We encourage you to spend a few minutes grouping your related news together.

Group News - On your dashboard you should see a new menu window for every news release in your account. "Group News," indicates that news release is NOT GROUPED. To add it to a group, click on "Group News" menu and select a group. To add a group, click on "create news group" from the menu and type the name of the group and submit. Finally, select the group name and your done.

Ungroup - To remove a news release from a group, click on its group name and select the "ungroup" option. Once again "Group News" should be displayed, indicating this news release is not part of a group.

In the near future, we will make it possible to edit a group name and delete unwanted group names.

I want to delete my account!!!

Login to your account and click on the help button. Click the "Contact Us" button and submit your request to delete your account. You will be asked to confirm your request. After confirmation, we will manually delete your account.

Policy on closed accounts

Closing someone's account is the last thing we want to do, but sometimes we have no choice. So the followings questions and answers are designed to clarify our policy on closing accounts.

Can I appeal my account being closed?
Yes. You can submit an appeal via the PR Leap Help Desk. Keep in mind "I didn't know" is not good enough.

If my account is closed will my published press releases be taken down?
Yes. Once in an account has been closed, all previously published press releases will be taken down. Our terms of service requires all press releases be accurate and up to date at all times. Updating a press release is impossible once an account has been closed.