Mountain View, California News Releases
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eGain Named to KMWorld Magazine's "100 Companies that Matter in Knowledge Management"KMWorld continues to recognize eGain's track record of innovation and business value delivery through knowledge management software and best practices - February 24, 2007 Executive survey reveals increasing emphasis on service-based business differentiation and opportunities to improve multichannel customer service
Areas for improvement and innovation include multichannel integration, web self-service, knowledge management and service level management - February 10, 2007 SMARTPHONES TURN GLOBAL WITH JAJAH MOBILE WEB
Innovative Service Enables Smartphone Customers to Make Free Global Calls Without A Global Plan Simple One-Click, Browser-Based Service Was Designed With Smartphones in Mind - February 09, 2007 IBA Extends Development Center in Brno
IBA Group, a global IT service provider headquartered in Prague, is expanding its development center in Brno, Czech Republic. The move is driven by an increasing demand for IT outsourcing services in Central Europe. - February 08, 2007 JAJAH and Pageflakes launch widget to make VoIP easier than ever before
Users can now start free web-activated phone calls without leaving their browser startpage - February 06, 2007 Yorkshire Building Society selects eGain for enterprise-wide knowledge management and knowledge-enabled service to 1.25 million clients
eGain’s solution to play key role in BASEL II compliance - January 12, 2007 eGain named Product of the Year award winner for fifth year in a row by Customer Interaction Solutions magazine
eGain Service 7.6 recognized for delivering quality, excellence, and ROI to customers - January 11, 2007 Live Conference Group, Corp. Releases Its Leading Edge Web Conferencing Solution Software
“Worldlink Pro” Brings Premium Video Options, Synchronized Audio and Video, with No Telephone Required - January 11, 2007 Reynard Corporation Announces Complete Customization Of Their Circular Variable Neutral Density (CVND) Filters
Customizable Variable Density Functions in a Compact Footprint - January 11, 2007 eGain joins the EMC Documentum Application Developer Program
Solution will enable joint customers to optimize customer experience by combining best-in-class eService, knowledge management, and content management capabilities - December 15, 2006 eGain Customer Interaction Hub Deployment Named an InfoWorld 100 Award Winner for 2006
eGain clients continue to win awards for transforming their customer service operations with creative use of technology - November 22, 2006 eGain experiences growing momentum for best-of-breed products for cobrowsing and chat customer service
Blue-chip customer service innovators across industry sectors use eGain's web collaboration solutions to orchestrate extraordinary customer service experiences, while generating revenue at the same time - November 09, 2006
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