Mayflower Transit Wins Quest for Quality Award

Mayflower Transit, one of the nation’s oldest and largest van lines, has been recognized as one of the “best of the best” in transportation and logistics in the 24th annual “Quest for Quality” readers’ survey conducted by Logistics Management. The survey is the most comprehensive customer satisfaction survey across all major modes of transportation and allows customers to rate carriers on five quality criteria: on-time performance, value, customer service, information technology and equipment and operations.

This year, the survey combined high-value goods carrier and household-goods carriers into one category for van lines. Only three national van lines made it into the survey. Mayflower scored higher than the industry’s average score.

“Over the years, Mayflower has continued to strive and grow in its quality service,” said Casey Ellis, vice president of sales for Mayflower. “We are pleased to be recognized by our corporate customers for our performance, value and dedication to technology. We remain committed to continual improvement and exceeding customers’ expectations in the future.”

Logistics Management and Reed Research Group surveyed readers who are qualified buyers in their respective service modes. Surveys were sent to readers both by mail and e-mail; the results were based on more than 6,500 completed surveys.

Mayflower Transit, founded in 1927, transports household goods, electronic equipment, trade show exhibits and displays, works of art, and specialized freight, utilizing a network of 800 affiliated agents throughout the United States and around the world. Mayflower’s headquarters offices are located in suburban St. Louis, Mo. Further information about the company is available at www.mayflower.com.