Active Request Engine integrated help desk solutions with EMCO software

September 07, 2004 (PRLEAP.COM) Technology News
Active Request Engine web based solutions announces its joined affiliation with EMCO software. The Network Inventory application generates hardware and software inventory for Microsoft Network LAN and includes License Tracking. We believe that an asset management solution should not just be another application sitting out there on your network but integrated into a help desk solution that focus on managing communication proactively. With just a few clicks of the mouse, you can: Install the software on your local machine or to a shared location from where you want it to run, and start it scanning your LAN to get detailed software and hardware Inventory information.

No other help desk software takes the technology that IT has been utilizing for years and makes it available for end-users to collaborate with one another in a sophisticated, yet easy-to-use centralized way of managing communication. By embracing the .NET technology, IT professionals can empower their businesses to realize their true potential. It establishes overall solutions for ongoing requests long-term while maximizing performance rapidly in today's fast-paced business environment. Simplified yet sophisticated request process can be used in various aspects of your business. Increased productivity through improved internal communication procedures and resource allocation.

Active Request Engine Help Desk allows you to respond..
* Scalable and robust meeting demands as your business grows.
* Gain more customer relationships and loyalty
* Increase revenue opportunities
* Reduce overall operational cost
* Respond to customer, partner and market demand with speed, flexibility and intelligence

Effectively handles:
Work Management, Call Center, Customer Service, Campaign Management, Contact & Account Management, Customer Relationship Management (CRM), Human Resources, Product Lifecycle, Management Quality, Management Supplier, Supply Chain Management, Accounts Receivable & Credit Management, Material Requirements Planning, Replenishment Planning & Scheduling, Partner Collaboration, Project Management, Process Control, and Recruitment Management

Tommy Marquez
Associate Consultant - CRM
www.arehelpdesksolutions.com