Research and Markets : In order to implement a comprehensive E-mail Management solution a number of point products are required

August 18, 2005 (PRLEAP.COM) Technology News
Dublin - Research and Markets (http://www.researchandmarkets.com/reports/c22666) has announced the addition of E-Mail Management Vendor Solutions to their offering

E-mail has become a business critical application without which the organization cannot function thanks to its integration with many enterprise applications, and its use as a form of communication.

To implement a comprehensive e-mail management solution, functionality in the areas of security management, policy management and e-mail archiving are essential. Most organizations will also require some form of Knowledge Management and Collaboration tools, but this functionality is not specific to e-mail management, and is likely to be part of a much wider solution, such as Enterprise Content Management (ECM).

At present, in order to implement a comprehensive e-mail management solution, a number of point products are required, as no single vendor yet provides functionality across all of the e-mail management areas. However, there are indications that vendors are beginning to move towards offering solutions rather than point products. For example, many of the security vendors also provide some form of policy management to control the content of e-mails leaving the organization, as well as managing inbound messages. However, they do not incorporate any of the supervisory features present in dedicated e-mail policy management products.

It is our view that in the not-too-distant future security management must be combined with e-mail archiving. At this stage, for organizations that do not require complex policy management functionality to address the requirements of regulatory bodies such as the Securities and Exchange Commission (SEC) and National Association of Securities Dealers (NASD), existing point products will provide an appropriate e-mail management solution.

There are a number of different approaches to implementing e-mail management. The first is to purchase all of the applications required taking a best-of-breed approach, using the solutions from the vendor in each category that provides the functionality that best meets the needs of the organization. Another approach is to use a bundled solution from a single vendor that provides functionality in more than one category. Alternatively, outsourcing e-mail management is another option, and one that is more affordable for some organizations.


Key Findings
- It should not be assumed that end-users realise the implications of deleting e-mails - which could ultimately be a large fine for the organisation or a prison sentence for the CEO.
- Compliance is not just about retaining e-mails, it is also about having the ability to retrieve them.
- A high proportion of an organisation's knowledge capital is contained within e-mails, and yet is largely unavailable to support business decision-making.
- A healthy e-mail system is vital to the wellbeing of the organisation.
- Transmitting sensitive information over the Internet by the equivalent of a digital postcard could lose you your job or, even worse, your business.
- E-mail is a person-to -person communication channel, which is a valuable business tool, but it needs appropriate policies and management technologies in place to manage it effectively.
- E-mail should not be regarded simply as an IT problem, yet organisations are throwing IT solutions at a business problem, which is a short-term fix for a long-term problem.
- Hotmail and other Web-based accounts do not equate to an e-mail disaster recovery plan.
- Theft of sensitive corporate information via e-mail is rife in organisations.

Vendor Profiles include:-
Aftermail
Barracuda Network Inc.
INSL
Intech Solutions



For more information visit http://www.researchandmarkets.com/reports/c22666

Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.com
Fax: +353 1 4100 980