ECSI, Leader in the Education Industry, Expands Operations in Pittsburgh, PA
Coraopolis, Pennsylvania October 12, 2011 Education News(PRLEAP.COM) Pittsburgh, PA, October 12, 2011 – ECSI, a leading end-to-end solutions provider for over 1,300 colleges and universities, today announced the expansion to new facilities in Pittsburgh, PA in support of their growing operations.
The new facilities opened today and will occupy over 10,000 square feet. Outfitted with leading technology and top-level talent from across the higher education industry, the new facility will host all ECSI call center representatives and training teams. As part of the expansion, ECSI has implemented state-of-the-art call center technology and call management tools to enhance the experience of all clients and their students and borrowers.
"ECSI's new facilities demonstrates our commitment to our strategic vision," said John Lynch, ECSI President & CEO. "This expansion has increased our capacity and allows ECSI to focus on providing the highest level of service to our clients throughout the entire higher education and post-graduate experience."
ECSI, named one of Pittsburgh's 100 Fasting Growing Companies for the past 7 years has experienced a staff increase of 20% since September 2010. "Our staff growth has occurred in all departments throughout the company and, as we expand our product offerings and grow our client base, we are expecting to continue to expand by another 20% in 2012," said Dan Frazier, ECSI Chief Operating Officer.
ECSI has existing operations in Coraopolis, PA that provide outsource services including Loan Servicing, Payment Plans, Business Outsourcing and Financial Services.
ECSI provides a full range of customizable solutions in support of the entire life cycle of higher education and post-graduate financial services including loan servicing, payment plans, business outsourcing and financial services. Founded in 1972, ECSI has consistently established itself as the leading provider and partner for the education industry. ECSI currently services over 1,300 colleges and universities offering a full suite of intuitive and cost effective solutions for virtually any type of loan. For more information, visit www.ecsi.net.