Online CRM Software Vendor Commence Introduces Enhanced Product Version for Early 2013
March 23, 2013 (PRLEAP.COM) Business NewsEatontown, NJ - Commence Corporation a leading provider of on-line CRM software today announced a release date for an enhanced version of its popular CRM software. The product version 5.2 scheduled for a late April release will incorporate modifications to the products user interface, improved integration with Microsoft Word to support advanced mail merge capabilities, enhancements in search capabilities and a completely new internal chat feature that acts like an instant messenger.
"This product release is clearly customer driven says Flo Viau, senior product specialist at Commence. We have spent a great deal of time interviewing our customers and learning about how we can enhance the product to provide even more value to their business. The new UI changes and tighter integration with Microsoft word add additional functionality while continuing to make the product easy to navigate and use. The new chat feature is particularly exciting for two reasons. First, so many customers are looking for a better vehicle to communicate internally then e-mail. If you are working on a major account for example and just took a call from their management team surely you are going to enter this into the notes section of the account profile, but with the new internal chat feature you can post an update about the call and send it to other team members who will be immediately alerted about the details of the call. The second reason is because it's new, fun to use and a big differentiator between Commence CRM and competitive products that don't offer it".
Commence has established a proven track record for continuing to keep pace with technology changes and enhancing their product with new releases every few months. "Our customers have taken notice of this says Alaric Jenkins, managing director at Info-Stor, a Commence reseller in the United Kingdom. It shows a commitment to the business and demonstrates Commences commitment to address customer requirements well into the future".
Commence Corporation is a leading provider of Customer Relationship Management software. The company provides a diverse suite of CRM software applications that integrate people, processes and technology. Commence CRM operates online in a cloud computing environment and has proven to increase workforce productivity, generate positive customer interactions and deliver a high return on investment for customers. For more detail please visit, http://www.commence.com/.