GreenRope Deepens Customer Relationships With VoiceBase Speech Analytics
"Integrating VoiceBase's recording and transcription technology was a snap," says Founder and CEO, Lars Helgeson. "We are now able to provide extremely powerful and secure conversation archiving to all of our users, and the entire process was easy and affordable."
VoiceBase is a simple and secure API integration that allows GreenRope to cost-effectively transcribe all of the Twilio-recorded calls. This solution supports full search capability with extracted click 'n play keywords, which attach to all CRM records for training and analytics purposes.
The VoiceBase integration enables CRM users to:
GreenRope's new VoiceBase integration enables sales and marketing teams to gain better insights into their customers, their customer service teams, as well as identify buying trends in their industry. Such a simple solution can greatly increase sales and help businesses develop more meaningful and valued relationships with their leads and clients.
Lars Helgeson, who saw the need to make running a small to mid-sized business easier and more efficient, founded GreenRope. GreenRope's mission is to resolve the challenges of managing business operations by providing cloud-based integrated software that is effective, affordable, and user friendly. GreenRope streamlines key operations, including e-commerce and accounting, CRM, email marketing, mobile marketing, calendaring, websites, social media and more, into one easy-to-use platform. By using GreenRope, companies can reduce their marketing and CRM software expenses by an estimated 80%. GreenRope's affordable pricing plans start as low as $129/month. Visit www.greenrope.com for more information.
VoiceBase provides easy-to-use APIs that automatically transcribe audio and video, extract relevant keywords and topics and enable the instant search and discovery of spoken information. Every month, VoiceBase processes millions of recordings that allow users to search from the web or their mobile device into the timeline of a recording, and play the precise parts of a conference call or webinar, educational lecture, podcast or video interview for example. VoiceBase's customers include FreeConferenceCall.com, HireVue, Invoca and Callcap. The company is privately held and is based in San Francisco, California. Visit www.voicebase.com for more information.