First study on Service Parts Logistics in China

Munich/Shanghai – February 24, 2006 – In China, a growing number of companies in the technology sector is clamoring to enter international markets. Gaining a share of these markets is exclusively for companies that continue meeting international service standards. This includes, for example, being able to provide service parts rapidly and on a global scale. The question is whether a central stock of service parts is in keep-ing with the times, or whether it is more efficient and economic to set up a network of decentralized stores. The first joint study carried out by Barkawi, DHL, and the China Supply Chain Council provides the answer to this and many other questions about Service Parts Logistics in China.
The aim of the investigation is to work out the market-specific standards and requirements for China in the field of After Sales Logistics. To this end, the strategies of the individual companies are compared. At the same time, this gives insight into global trends and new developments. The results of the study will be presented in Shanghai on March 29. On the basis of the study’s results, it will be possible to analyze After Sales Logistics strategies in an international context, and to work out solutions for achieving optimization. Any interested companies can take part in the study until mid-March at www.supplychain.cn or contact Barkawi via xiaozhen.xie@barkawi.com. All information will be kept anonymous and will not be passed on to third parties.

About Barkawi:
Barkawi is an international management consulting company with proven expertise in After Sales Services and Logistics. Barkawi supports global aftermarket organizations in develop-ing service strategies and achieving operational excellence. Barkawi focuses on technol-ogy-driven industries such as Industrial Machinery, High-Tech and Tele-communications, Railway Technology, Aerospace as well as Automotive and Medical Technology. Customers include large multi-nationals with capital intensive and logistically complex business models, such as Agfa, DaimlerChrysler, Deutsche Bahn, Deutsche Telekom, Electrolux, Fujitsu Siemens Computers, Lufthansa, Nokia, Philips, Siemens and Volkswagen.
Further information about Barkawi, as well as pictorial material can be found at: www.barkawi.com

About DHL:
DHL is the global market leader in international express, overland transport and air freight. It is also the world's number 1 in ocean freight and contract logistics. DHL offers a full range of customised solutions – from express document shipping to supply chain management. We transport shipments rapidly, safely and on time all over the world. The basis for this is our comprehensive network, combining air and ground transport for optimal delivery per-formance. On the one hand, this gives us worldwide reach, and on the other, a strong local presence and unique understanding of local markets and customers. In the logistics area, globalisation is creating ever more complex supply chains. Again, DHL's combination of global reach and local knowledge is a key competitive edge. We also offer a wide range of standardised services as well as tailor-made industry solutions. This is the only way to deliver to the high standards that our global customers are demanding. DHL's international network links more than 220 countries and territories worldwide. Around 285,000 employ-ees are dedicated to providing fast and reliable services that exceed customers' expecta-tions in 120,000 destinations in all continents. DHL is 100% owned by Deutsche Post World Net.
Further information about DHL, as well as pictorial material can be found at: www.dhl.com

About the China Supply Chain Council (C.S.C.C.):
The China Supply Chain Council provides operational knowledge and contacts in the field of supply chain management. The Council´s membership, newsletters, benchmark surveys, research reports and educational events support Top 1,000 manufacturers and retailers’ executives – and the solution providers and the consultants who serve them.

For more information, visit www.supplychain.cn or call +86 21 51021617.