ReSoft releases a paper focusing on the Seven Deadly Sins of Business Email Communication

Note to Editors - an html version of this release can be found at:
http://www.re-soft.com/releases/news03062006.htm

ReSoft International and LitigationProofing, LLC have today released an important paper on the “Seven Deadly Sins of Electronic Communications and how you can protect against them.”

The omnipotence of e-mail and instant messaging in business has allowed electronic communications to become the most fertile source of litigation expense and difficulty.

The persistence of the electronic record and the routine recovery of electronic communications in connection with almost every business dispute or investigation means that the litigation complications recently faced by investment firms such as Citicorp or Merrill Lynch or pharmaceutical manufacturers such as Merck as a result of problematic e-mails are now becoming commonplace. Sooner or later your firm will face such a problem, and this new paper can help you reduce the risk and minimize the potential damage.

ReSoft International has partnered with LitigationProofing, LLC to publish this paper, which is designed as a primer to enable IT, Legal and Compliance, and Human Resources Departments to develop and deploy appropriate policies and practices and implement useful employee training. The paper is based upon experience gained by LitigationProofing, LLC in years of litigation practice and through educational workshops to its clients. Some of the issues addressed include:

- Assuming "delete" effectively erases the e-mail trail.
- Using company e-mail for personal use.
- Creating untruthful content by inappropriate conventions in e-mail composition.

Clive Horton, CEO of ReSoft says "Much of the focus on e-mail compliance today is in applying technology to capture copies of problematic e-mails after the event. Setting up a more pro-active education & awareness plan with employees can address many of these behavioral issues before the e-mail is even created".

Eric M. Rosenberg, President of LitigationProofing, LLC adds "While e-mail is a useful business tool, inappropriate use has tarnished the public image of many firms and led to numerous litigation problems that could have been avoided with appropriate employee training and supervision."

A free copy of the paper, "The Seven Deadly Sins of Electronic Communications and how you can protect against them" can be requested from www.re-soft.com/7DeadlySins for a limited time (registration required).

On request, ReSoft and LitigationProofing can provide further support in assisting organizations to develop effective training and acceptable use policies.

About ReSoft International
ReSoft International is an independent integrator and reseller of best-of-breed software technologies that address E-mail & Instant-Messaging Security, Regulatory Compliance and Storage Relief. ReSoft has, for over 11 years, acted as a trusted advisor to hundreds of organizations, applying these E-mail & IM Security tools to reduce liability risks. For more information see www.re-soft.com

About LitigationProofing, LLC
LitigationProofing, LLC is a New York limited liability company founded by Eric M. Rosenberg. Mr. Rosenberg is a graduate of Yale College, Columbia Law School, where he was a member of the Law Review Board of Editors, and Harvard Law School's Program of Instruction for Lawyers Mediation Workshop. His LitigationProofing presentations draw upon his 20 years service as a litigation manager at the largest New York investment bank and broker dealer, 10 years in private practice at a major Wall Street law firm, and years of lecturing at the Practicing Law Institute, Securities Industry Association, and numerous law firms and client premises.
For more information see www.litigationproofing.com