HarrisData Sets the Bar for the Enterprise Software Industry by Introducing “The Software Customer’s Bill of Rights” to Protect Mid-Sized Organizations.
(PRLEAP.COM) Brookfield, WI (June 05, 2006) -– HarrisData, Inc. is the first Software Development Company to provide “The Software Customer’s Bill of Rights” and a unique License Agreement that is “Unlike any other offering in the Industry”, stated Michael Mallen, Chief Marketing Officer. “We believe that software companies should not penalize software customers through old and antiquated license agreements that fail to address a customer’s business requirements,” he further stated.
Unfortunately, traditional software licenses give vendors too much control over the economics of the relationship and software customers are left at the mercy of the ever-changing policies of their vendors. As a result, Software customers become the victims of high software utilization, upgrade, administrative and maintenance costs. Long and painful negotiations may provide some protection for customers, but today’s software licenses fundamentally protect the vendor’s rights, and offer little protection of the customer’s rights.
To that end, an Advisory Panel consisting of HarrisData customers was created to study what software users expected of their provider. The product of their efforts resulted in “The Software Customer’s Bill of Rights”. It was established to fundamentally shift the balance of power from the software vendor to software customer. Software vendors have traditionally used their license agreements as a basis for exercising control over their customers. Software vendors supporting the “Software Customer’s Bill of Rights” put their customer first- starting with a license agreement founded on terms favorable to the customer. Realizing the need for major change in the industry, HarrisData Executive Management took these recommendations to heart, and created the “Omni-License.” This new way of purchasing software has created a paradigm shift in the software industry.
The Software Customer’s Bill of Rights
• Right to Affordable Quality Software
• Right to a Well-defined Implementation
• Right to Unlimited Quality Support
• Right to be Free of Vendor Control
• Right to Business Growth
• Right to Prevent Software obsolescence
• Right to Deploy Software without Restrictions
• Right to Improve Technology Infrastructure
• Right to Quality Documentation
Corporate Summary
For over three decades, HarrisData has provided mid-market companies essential applications to run their business. Unlike other software development companies, HarrisData provides products and services that are so good, that it has been able to sustain a ninety-six percent retention rate of its clients. By realistically addressing Customer business requirements, HarrisData is the only Software Development Company that provides an “Omni-License” ensuring that the client will receive services that are unavailable from any other vendor. For more information on “The Software Customer’s Bill of Rights” or the HarrisData “Omni-License”, contact HarrisData at 800-225-0585 or visit their website at: http://www.HarrisData.com.
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Unfortunately, traditional software licenses give vendors too much control over the economics of the relationship and software customers are left at the mercy of the ever-changing policies of their vendors. As a result, Software customers become the victims of high software utilization, upgrade, administrative and maintenance costs. Long and painful negotiations may provide some protection for customers, but today’s software licenses fundamentally protect the vendor’s rights, and offer little protection of the customer’s rights.
To that end, an Advisory Panel consisting of HarrisData customers was created to study what software users expected of their provider. The product of their efforts resulted in “The Software Customer’s Bill of Rights”. It was established to fundamentally shift the balance of power from the software vendor to software customer. Software vendors have traditionally used their license agreements as a basis for exercising control over their customers. Software vendors supporting the “Software Customer’s Bill of Rights” put their customer first- starting with a license agreement founded on terms favorable to the customer. Realizing the need for major change in the industry, HarrisData Executive Management took these recommendations to heart, and created the “Omni-License.” This new way of purchasing software has created a paradigm shift in the software industry.
The Software Customer’s Bill of Rights
• Right to Affordable Quality Software
• Right to a Well-defined Implementation
• Right to Unlimited Quality Support
• Right to be Free of Vendor Control
• Right to Business Growth
• Right to Prevent Software obsolescence
• Right to Deploy Software without Restrictions
• Right to Improve Technology Infrastructure
• Right to Quality Documentation
Corporate Summary
For over three decades, HarrisData has provided mid-market companies essential applications to run their business. Unlike other software development companies, HarrisData provides products and services that are so good, that it has been able to sustain a ninety-six percent retention rate of its clients. By realistically addressing Customer business requirements, HarrisData is the only Software Development Company that provides an “Omni-License” ensuring that the client will receive services that are unavailable from any other vendor. For more information on “The Software Customer’s Bill of Rights” or the HarrisData “Omni-License”, contact HarrisData at 800-225-0585 or visit their website at: http://www.HarrisData.com.
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Contact Information
James Allen- Corporate Communications
HarrisData, INC.
Email HarrisData, INC.
262.754.2965