Emotional Intelligence and Online Expert Systems offer significant value to Business

February 24, 2005 (PRLEAP.COM) Business News
There’s been a lot of talk about Emotional Intelligence over the past ten years. Was it a management fad or something of real organisational value? Are we any closer to knowing what Emotional Intelligence actually means? And is it an expensive side-issue to the tougher measures of employee performance?

Brentfield Consultancy launched their Emotions and Behaviours at Work on-line system (The EBW™) in autumn 2004. Companies such as HMV, Carphone Warehouse, Selfridges have already used the system to assess, benchmark and provide feedback for individuals and teams, showing that Emotional Intelligence is a key issue for even the most successful commercial organisation.

Over the last 5 years online expert report systems have had a significant impact on business and been shown to have a number of benefits, such as objectivity, speed, reliability and cost when selecting and developing personnel.

We are now launching the EBW one day Masterclass training programme, providing a fuller view of employees’ personal characteristics, such as how they make decisions, handle stress etc, ensuring both employers and employees gain value.

Brentfield’s Managing Director explains “expert assessment report systems and their training have been expensive. The EBW expert system increases performance and saves costs not only because it is a fully online system but it focuses on the ‘real’ human factors that determine success”.

Emotional Intelligence is about how individuals manage themselves and others. Understanding and gaining an accurate insight into individuals’ Emotional Intelligence and what motivates them to succeed is the key to human capital management. The EBW online system enables businesses to assess and understand Emotional Intelligence quickly and cost effectively during selection, appraisal, team analysis and leadership development.

Attendance at the one day EBW Masterclass certifies user to use the system and understand the follow up tutorials. The fail safe nature of the scoring system means that certified users are only required to know how to use and feedback the results sensitively and accurately. Attending an EBW masterclass enables certified users to use a psychometric and expert report system (The EBW™) that normally requires expensive British Psychology Society test qualifications to use.
You can trial the EBW system at no cost by visiting www.ebwonline.com

For more information
Website: www.ebwonline.com
www.brentfield.com

To discuss EBW or the value of Emotional Intelligence to organisations our hotline number: +44 (0) 1322 286 826


Further information:

Masterclass
The one-day Masterclass enables delegates to:
• Understand how emotions and behaviours at work effect individuals’ and organisations’ performance.
• Be able to explore the psychological variables that are crucial to select or develop successful people.
• Know how to maximise the feedback from the EBW system.
• Have developed their interview and feedback skills so they are able to use The EBW system effectively

The masterclass emphasis is on how to maximise performance when selecting and developing personnel as well as becoming a skilled practitioner of the EBW system.


Emotional Intelligence
Originally conceived by Salovey and Mayer (1990), and popularised by Goleman (1996; 1998), emotional intelligence (EI) is the “ability to accurately perceive, understand, integrate and effectively manage one’s own emotions and those of others” For businesses Emotional Intelligence can provide a framework to measure and understand the ‘real’ human factors that determine success - how users manage their work and others; how they make decisions etc. It helps organisations and teams understand why people behave the way they do and how to maximise their performance.


The EBW™ System
The Emotions and Behaviours at Work (EBW) system has been validated and trialled over the last 5 years and is used for the selection and development of the right person for the right job. The EBW system combines the latest research on Personality and Emotional Intelligence with the advantages of internet testing to provide accurate reports to discriminate between or develop an individual’s or a team’s potential.

Brentfield Consultancy Ltd
The system was designed by Brentfield Consultancy Ltd, an independent Business Psychology practice. We add measurable financial value and realise the full potential of an organisation's human capital. It was set up in 1998 and rapidly developed a reputation for delivering validated but innovative solutions. Brentfield’s Business Psychologists are experts in bespoke assessment design, human capital management, diversity and equal opportunities and they pride themselves on being at the cutting edge of assessment design. Their have a variety of clients ranging from developing SMEs to Corporates. (see Brentfield’s website for full client list www.brentfield.com)

Contact Address Details
A.Kuyper
Brentfield Consultancy Ltd
Brentfield House
15 Brentfield Road
Dartford
Kent
DA1 1YJ

Tel: 01322 286 826
Email: a.kuyper@brentfield.com

www.ebwonline.com
www.brentfield.com