PI Outsource adds New Call Center Seats in Makati City Philippines

Citing new growth in the customer service, outsourced assistant and appointment setting outsourcing niche, PI Outsource has added ten contact center seats for inbound call and contact center operations.

You can use our seats and advanced reliable technology to power your call or contact center in the Philippines.

PI Outsource offers the best in connectivity and facilities management. Our core competence lies in providing connectivity services and software solutions to meet your Philippines outsourcing needs as well has providing the HR management experience needed to run your call center profitably.

Our telecom network and infrastructure, which uses several major high-capacity fiber optic cable systems between the United States and the Philippines, is engineered to have reliable and redundant connectivity between our US and Philippine offices.

The facilities in Los Angeles and California provide the capability to have multiple routes for long distance calls, and to manage toll-free and local access number call routing to the Manila site. Our call center is among the most reliable and fully-redundant call centers in the Philippines today.

PI Outsource contact centers have state-of–the-art facilities that enable us to support our clients' operations via several options: voice, e-mail, instant message, chat, web-based application support, and video.

PI Outsource combines a reliable system of Customer Relations Management, Workforce Management, and Quality Assurance utilities which allows us to design and plan effectively the kind of support and service to be provided to our customers according to their specific individual needs.

PI Outsource offers real time monitoring and a host of other tools and facilities which our customers can utilize in order to measure the performance of call center agents and better manage the quality of clients' business operations.