Invicta Wireless (heliobuy.com) upgrades to Long Jump Platfrom
October 24, 2007 (PRLEAP.COM) Business NewsInvicta Wireless recently upgraded to the Long Jump platform developed by Relationals. The new platform automates most of Invicta Wireless operations systems leading to customers saving over 50% over retail prices for Helio products and services.
The new platform also allows Invicta Wireless and customers to track their order process from placing the order all the way to delivery and account management.
Our recent conversation with Invicta Wireless Operations Manager Iana Petruk revealed that Invicta Wireless is the only wireless provider on this new platform and by leveraging the 360 Customer Manager application within Long Jump, Invicta Wireless has already seen an increase in customer attachment ratio by over 40%.
Invicta Wireless is an authorized retailer of Helio products and services through its national retail outlets along with its online site at www.heliobuy.com . Invicta's retail capacity works using channel marketers and campus representatives throughout the nation. Invicta Wireless is able to save customers on average of 50% or more on cell phones by working directly with customers and through a distributed network lowering operations costs by over 20%.
LongJump is a service of Relationals, Inc., which has been providing web-based business applications since 2003. With over 150 enterprise customers, thousands of users, and more than 10-million user hours logged into the Long Jump system, Relationals has become a critical component to the success of many of today's largest media and publishing companies.