Metrix Announces Veteran Board of Directors

November 09, 2007 (PRLEAP.COM) Technology News
MILWAUKEE (November 9, 2007) – Metrix, a service lifecycle management software company, today announced the appointment of JoAnne Brandes, Steve Mayer and Johann Senaratna to its Board of Directors. “We are pleased to have three talented and visionary business leaders joining our board, and we look forward to their insights and guidance,” said Larry Laux, president and CEO of Metrix. “Their deep expertise in technology, finance and resource management will benefit our customers and help us successfully execute our corporate business strategy.”

JoAnne Brandes, a retired senior executive with S.C. Johnson & Son Inc. most recently served as Executive Vice President, Chief Administrative Officer and General Counsel for JohnsonDiversey Inc., a worldwide manufacturer of industrial cleaning solutions. Ms. Brandes also is a Regent Emeritus of the University of Wisconsin and has received numerous leadership awards including “Working Mother of the Year.”

According to JoAnne Brandes, “Metrix has become a high growth company by filling an important niche helping service organizations upgrade their IT systems and doing it for a reasonable price. Metrix enables better field service and companies are realizing they have to fix their outdated service processes today or watch their customers leave tomorrow.”

Steve Mayer is a partner with Milwaukee based Promontory Point Capital, an investment banking firm specializing in advising, structuring and financing privately-held businesses. Previously, Mr. Mayer headed JPMorgan Chase’s mid-market commercial lending division and held similar positions at M&I, Wells Fargo and LaSalle Bank.

“As a member of the Board, I look forward to working closely with the leadership team to manage the company’s growth and accelerate the market’s awareness of their unique value,” stated Steve Mayer.

Johann Senaratna is a founder and director of Creative Solutions, a software development outsourcer located in Sri Lanka. Previously, he was the Group Controller of the global enterprise applications company IFS, and before that the CFO for IFS’ Asia Pacific Region.

"I am very pleased to join the Metrix board,” commented Johann Senaratna. “With its new product technology, the company is making an important contribution to the science of field service automation in both emerging and advanced market economies. Metrix is well-positioned to expand on a global scale.”

Companies buy Metrix software to automate customer service, field service and reverse logistics. Their latest product release, Metrix 5, has excellent functionality and is extremely easy to use. Earlier this year, Metrix launched a substantially revised website with a new company logo and brand which has received high praise from partners and customers.

About Metrix:
Metrix enables world-class service through powerful contact center, field service, scheduling, reverse logistics and mobile software solutions. Leveraging over 27 years of experience, Metrix provides a competitive advantage to innovative companies like Ingenico, Olympus, Cubic, Ericsson, and Makino by automating service delivery, improving customer satisfaction and increasing profitability. For more information, visit