Claims management software speeds up handling of strange travel insurance claims

November 24, 2007 (PRLEAP.COM) Technology News
AquariumClaims, an innovative web-based case management software solution developed by Aquarium Software of Hale, Cheshire, is adept in handling all manner of claims swiftly and efficiently, even the most irregular ones. A recent survey from Times Money picked out the most unusual holiday claims handled by insurers, including a claim by a couple in Malaysia who left the window to their chalet open and returned to find their underwear, clothing and belongings strewn across the resort and neighbouring rainforest by monkeys.

Another embarrassing claim was made by a pensioner who was chatting with friends when a strong gust of wind lifted his toupee off his head and blew it into the sea. A British backpacker was chased by an angry bull in Southern India, which resulted in £2,800 worth of hospital treatment for the unfortunate holidaymaker, which was reimbursed by his travel insurer.

Travel insurance is becoming an increasingly important necessity for vacationers, and with more and more people claiming compensation particularly in bizarre circumstances, fast and efficient handling of claims is vital for the insurance industry. The new and improved version of AquariumClaims claims management software makes the process simpler, smarter and speedier for claims companies, no matter how strange the claim may seem.

AquariumClaims is a state-of-the-art case management software solution specially designed for fast growth claims companies. Version 2.1 delivers even more benefits to the user, further speeding up the claims handling process.

“The report from Times Money shows just how strange holiday claims can be, which may cause delays in the insurance companies dealing with the individual cases. This is where AquariumClaims delivers. The new easy-to-use features in Version 2.1 make it an even better product, delivering greater simplicity and reliability to the claims handling process, even for complicated or unusual claims,” said Aquarium’s product marketing director, Mark Colonnese.

AquariumClaims is designed to be quick to set up and is available at a comparatively lower cost. It uses the latest web-based technology giving users a powerful solution at a cost that traditional software providers cannot match.

Aquarium has set up a “60 second” online test which allows claims companies to compare their current processes with state-of-the-art claims processing using AquariumClaims. The test is free and confidential, and the results are emailed back immediately to the user. Interested claims managers can take the AquariumClaims online test at

For further information contact Aquarium Software, free of charge, on 0800 781 7570 or visit

Media Contact: BeyondPR. Tel: 0114 275 6996. Mob: 07930 697773.
Ref: ECA022 – Claims Bizarre