Claims management software is a silver lining for a rise in car insurance claims

November 28, 2007 (PRLEAP.COM) Technology News
Drivers are claiming more than ever for accidents due to bad road structure, meaning that insurance claims are rising sharply. Furthermore, local authorities are struggling to make ends meet over road maintenance which is resulting in more accidents and compounding the problem. AquariumClaims, an innovative web-based case management software solution developed by Aquarium Software of Hale, Cheshire, is adept in handling all manner of claims swiftly and efficiently – providing an industry solution to the increased pressure face by insurance companies handling a surge in claims.

Ironically, pay-outs from local authorities mean that roads and pathways worsen as a result of under-funding. Last year alone, English authorities paid out 47.3 million in settling claims relating to vehicle damage or accidents and the result is that less can be spent on the most basic of maintenance to roads. About four in five local authorities in England believe driver safety is being put at risk because of the low amount of remaining funds. The main claimants were victims of pothole damage to cars, and even pedestrians injured through tripping over.

The Asphalt Industry Alliance (AIA) believes that the road maintenance shortfall for England is 1.64 billion, and they said that planned investment is required to end the ‘cycle of under-investment’. The alliance also predicted that it would take local authorities nearly 11 years to clear the country’s maintenance backlog, and that is only if adequate funds are available. English local authorities are currently receiving just 32% of the budget needed for road maintenance – London is the forerunner with 58%, but this is still an unsatisfactory figure. The AIA also reported that, on average, most main roads are only properly resurfaced every 73 years.

For the foreseeable future, drivers claiming for incidents due to road structuring will continue to flood in, which puts pressure on insurance companies. A fast and efficient system will be required to deal with the upsurge, and this is where AquariumClaims will shine. The new and improved version of AquariumClaims claims management software makes the process simpler, smarter and speedier for claims companies. AquariumClaims is a state-of-the-art case management software solution specially designed for fast growth claims companies. Version 2.1 delivers even more benefits to the user, further speeding up the claims handling process.

“There will always be a large number of insurance claims from road users. Worsening road conditions will exacerbate the problem, and cause increasing pressure on insurance companies. This is where AquariumClaims delivers. The new easy-to-use features in Version 2.1 make it an even better product, delivering greater simplicity and reliability to the claims handling process,” said Aquarium’s product marketing director, Mark Colonnese.

AquariumClaims is designed to be quick to set up and is available at a comparatively lower cost. It uses the latest web-based technology giving users a powerful solution at a cost that traditional software providers cannot match.

Aquarium has set up a “60 second” online test which allows claims companies to compare their current processes with state-of-the-art claims processing using AquariumClaims. The test is free and confidential, and the results are emailed back immediately to the user. Interested claims managers can take the AquariumClaims online test at

For further information contact Aquarium Software, free of charge, on 0800 781 7570 or visit

Media Contact: BeyondPR. Tel: 0114 275 6996. Mob: 07930 697773.
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