Simply Benches Launch State-of-the-Art Customer Account System

Simply Benches, the UK's leading online store for benches and picnic tables, has just seen the launch of a state-of-the-art account system. John Orr, Managing Director, said: "Buying garden benches online is often a lot harder and more expensive than it needs to be. We wanted to help our users find benches quickly, and at the same time show them the vast range of sizes and materials that are available".

With this in mind, Simply Benches new-look account system is centred on the customer and their needs, empowering them to control their own orders, without the need to call customer service. They can track their orders and see possible problems, return items automatically and repeat orders with a simple click of the mouse. One favourite new feature uses the latest AJAX technology to allow users to select and give nicknames to the benches that they own.

Within minutes of launch, the feedback was flooding in. "The option to store my previous orders was very helpful", praised one happy customer. "Now I can repeat an order without searching for hours on the Internet, and I'm always impressed with how fast they can get the bench to me", said another. Andrew Stephenson, a developer on the project, said: "Making our customers' life easier is our number one priority, and we are constantly looking for new ways to improve the facilities we offer them". The new account system, then, will be just the first of many major innovations at this revolutionary company.

Garden Benches (www.simplybenches.co.uk) is a leading online supplier of garden benches, picnic tables and other garden accessories. Based in Sunderland, they offer free delivery to the UK, as well as exceptional customer service from a team of dedicated professionals.