Fifth Third Bank Selects CGI's Web Promises Solution for Web-based Collections
September 17, 2008 (PRLEAP.COM) Business NewsFairfax, Virginia - CGI Group Inc. (TSX: GIB.A; NYSE: GIB), a leading provider of information technology and business process services, announced today that Fifth Third Bank, a large financial institution in the Midwest with over $111 billion in assets, has chosen CGI's Web Promises solution to integrate collections self-service to its enterprise collections systems, including to CGI's CACS® Enterprise Collections and Recovery Solution.
CGI's Web Promises enables organizations to put their collections activities on the Web quickly and cost effectively, and to start collecting more money now-without adding additional staff or overhead. Timelier, proactive treatment and resolution of customer delinquency via new channels with minimal collector involvement allows Fifth Third staff to focus on customers requiring collector assistance. Additionally, the solution allows Fifth Third to easily integrate internal and external systems with CACS and other collections systems, leveraging a Services Oriented Architecture (SOA), enabling new solutions to be brought on-line with minimal time to market.
"Fifth Third Bank is pleased to be the premier client working with CGI's Web Promises solution," said Mike Moore, Vice-President IT Consumer Finance at Fifth Third. "We chose Web Promises because it is a critical component in the evolution of our collections business and technology strategies."
"CGI's Web Promises is a valuable, reusable and scalable element of any organization's collections business," said Peter Ihrig, Senior Vice-President, CGI. "Utilizing this next generation technology opens the door for total transformation of the Bank's collections function, and provides a new level of personalization and transparency required by today's consumers."
About Web Promises
Web Promises serves as a Web agent that organizations can easily integrate into existing collections systems to facilitate 24 x 7 agent-less collection activity, including most aspects of debt negotiations, commitments, payments and settlements. This new tools gives consumers a comfortable avenue to make promises in a self-service mode, on their schedule-leading to increased collections effectiveness.
About Fifth Third
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company has $111 billion in assets, operates 18 affiliates with 1,305 full-service Banking Centers, including 96 Bank Mart® locations open seven days a week inside select grocery stores and 2,329 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates five main businesses: Commercial Banking, Branch Banking, Consumer Lending, Investment Advisors and Fifth Third Processing Solutions. Fifth Third is among the largest money managers in the Midwest and, as of December 31, 2007, has $223 billion in assets under care, of which it managed $33 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded through the NASDAQ(R) National Global Select Market System under the symbol "FITB."
Founded in 1976, CGI Group Inc. is one of the largest independent information technology and business process services firms in the world. CGI and its affiliated companies employ approximately 27,000 professionals in over 100 offices across 16 countries. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in North America, Europe and India. CGI's annual revenue run rate stands at $3.8 billion and at June 30th, 2008, CGI's order backlog was $12.03 billion. CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com.
For more information:
Vice-President, Global Communications and
Collections Offering Manager