Norwich computer services & technical support firm Onyx IT launch new web site

May 17, 2010 (PRLEAP.COM) Technology News
Onyx IT, the IT service and support provider based in Norwich, has launched a rebranded website to promote its services to potential clients in Norwich, Norfolk and the wider East Anglia region.

To view the new website and for more information on Computer Services in Norwich, visit

Onyx supplies and installs branch and head office networks, servers, anti-virus and security solutions, disaster recovery options, VoIP telephone systems, Smartphone connectivity, software and all associated hardware. Its product range is backed up with robust, reliable and flexible IT support arrangements that can be tailored to suit clients' individual requirements.

Onyx is a Microsoft Gold Certified Partner and delivers its services in partnership with leading IT brands such as Avaya, Hewlett Packard, ESET, Computer Associates, Blackberry and many more.

Established in 1989, Onyx has now been trading in Norwich for over two decades. That period has seen the firm build up an extensive knowledge base, a reputation for high-quality service and many loyal customers. The firm's client base includes a large number of medium-sized companies, who are particularly well placed to take advantage of Onyx's blend of quality, value and service.

To ensure it can deliver service promptly and in person, Onyx focuses on serving clients within a two-hour drive of its head office in Norwich. That takes in all of Norfolk and Suffolk, plus parts of Lincolnshire, Cambridgeshire and Essex.

Now, Onyx is targeting new growth with a rebranded website, featuring a new logo, eye-catching design and updated content. The new site includes sections devoted to each key service area, along with detailed case studies outlining Onyx's approach to solving its clients' IT problems. The website is being promoted with a combination of online and offline advertising.

"As a technology company, we've always recognised that we need a cutting-edge web presence," says Director Chris Burke. "This third generation of our website explains exactly how we could help them, in a clear and concise way. We've been working with a leading local creative agency to take our brand to the next level."

Onyx hopes that the new site will introduce potential clients to the unique benefits of outsourcing their IT to the firm. "The foundation of our success is customer service," says Chris. "We try to go the extra mile at every stage, from putting together a detailed proposal right through to support clients after installation. Time and again, clients tell us how much they appreciate the time and care we put in."

One of Onyx's key strengths is its ability to translate complex technical and infrastructural concepts into simple business terms. "We never ask our clients to wade through loads of tech-speak unless they really want to!" laughs Chris. "Instead, we simply chat to them about the things they want to achieve with IT, or the problems they're facing, and propose a solution that will help them move forward. Many of our clients were previously struggling with IT setups that just didn't support their business. In some cases, they were also working with IT companies who weren't delivering the support they needed. But that all changed once they made the switch to Onyx."