Shopper Discounts & Rewards Launches Customer Service Support Community
April 07, 2011 (PRLEAP.COM) Lifestyle NewsShopper Discounts & Rewards, an online savings, discount and protection programme, for people who shop online regularly, has set up a customer service support community to offer its members a channel through which they can interact with the company directly.
The community provides customers of the Shopper Discounts & Rewards programme with a forum through which the company can answer member questions.
Visitors to the site, which is hosted on the Get Satisfaction platform, can view a variety of frequently asked questions as well as pose new questions and comments to the programme's Community Manager.
The Shopper Discounts & Rewards programme is designed for regular online shoppers. For a 30 day free trial and only £10 per month ongoing, the programme will provide members with the following benefits:
- Year round savings and discounts of up to 10% when shopping at hundreds top online retailers.
- Additional Shopper Discounts & Rewards seasonal promotional discounts, and free postage deals
- An initial £15 cash back voucher towards the next booking at the site they joined the programme via
- An ongoing monthly benefit of £10 cash back towards subsequent purchases at the same site
- Valuable shopping protection benefits, which are available for purchases made on and offline
- A dedicated Customer Service Centre with UK based representatives
Content available through the community includes:
- Access to the Shopper Discount & Rewards Customer Community: http://getsatisfaction.com/shopperdiscountsandrewards
- Frequently asked questions: http://getsatisfaction.com/shopperdiscountsandrewards/questions/answered
- Recently asked questions: http://getsatisfaction.com/shopperdiscountsandrewards/questions/recent
- Ask The Community Manager: http://getsatisfaction.com/shopperdiscountsandrewards/topics/new
For additional information on the programme, customers can also visit: http://www.shopperdiscountsandrewards.co.uk