Achieves A+ Rating from the Better Business Bureau

February 21, 2012 (PRLEAP.COM) Lifestyle News
February 21, 2012 Middleton, MA- TotalVac (, an online distributor of vacuum cleaners and vacuum cleaner parts, today announces that they have received an A+ rating from the Better Business Bureau. TotalVac has been a BBB Accredited Business since March 2011, which includes a commitment to make a good faith effort to resolve any consumer complaints.

The mission of the Better Business Bureau is to be the leader in advancing marketplace trust. The BBB rating is based on 16 different factors and businesses can score anywhere between an A+ and an F. Factors that raised the rating for TotalVac include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to complaints filed against business.
  • Resolution of complaints filed against business.

  • TotalVac President Jeff Bradshaw says, "We are very proud of our A+ rating from the BBB. We take the customer experience very seriously and do everything we can to ensure that all orders are shipped quickly and accurately. We also believe it is important to quickly address any concerns our customers may have so they can walk away happy with TotalVac."

    Of the 288 customer reviews the Better Business Bureau has received about TotalVac since 2000 when the BBB file was created, 206 (over 90%) have been positive reviews, positively impacting the company's BBB rating.

    About TotalVac
    TotalVac is a leading online retailer of vacuum cleaner parts and supplies. TotalVac also carries a large selection of humidifier filters, electric shaver parts, small appliances and appliance parts. Choose vacuum cleaners from top brands such as Miele vacuum, Dyson vacuum, Roomba vacuum and others. If you are shopping for vacuum bags, TotalVac offers a wide selection of vacuum bags, including Kirby vacuum bags and Oreck vacuum bags.