Second Straight Year that Travel Market Sees Increase in Business

June 08, 2012 (PRLEAP.COM) Travel News
Boca Raton, FL June 8, 2012 Since the advent of the Internet, large travel websites have grown rather exponentially, quickly dominating the market, but that appears to be changing. Boutique travel agencies are now gaining back their niche in the travel market through exclusive relationships with top transfer and car rental companies, airlines, hotels, resorts, and other service providers in the industry.

Travel agencies saw their second year of increased business in 2011, according to a story in the New York Times that quoted information from travel research firm PhoCusWright. Most people probably assume that booking online is cheaper; studies have found that travel agencies can offer lower rates as much as 65% of the time, even with their fees or commissions built in. Another study offers an additional reason to pick up the phone or visit your local travel agency The average consumer visits over 20 sites in as many as 9 web sessions to compare prices.

Leading travel agencies like, a vacation wholesaler with 30 years' experience, compete on price with bigger and better-known players, but they also have something those travel websites often don't a United States based customer service to walk you through the process, who will be there in case of flight delays, hotel issues and other problems. Svetlana, a New York resident who we spoke with, complained about issues rescheduling a cancelled flight with a larger competitor, whose offshore phone support lacked the knowledge, and personal touch to properly address the problem. Smaller travel agencies are also going high-tech, while maintaining the special attention to the customer, which mom-and-pop shops are known for. And while the average traveler may spend hours booking his or her own vacation by shopping around with many different sites, travel agents offer an alternative one-stop shop that saves time and money.

To learn more, visit

About was created by a group of veteran travel agents and wholesale tour operators with more than 30 years of vacation servicing experience. combines the individualized vacation attention of a local travel agent with the low resort prices those local agents can't offer, providing a one-stop, all-inclusive vacation experience where there are never any hidden fees.


Beata Toikach
Media Contact
(800) 880-3458