Medical Automation Systems Company Announces New Customer Support Portal
January 25, 2013 (PRLEAP.COM) Technology NewsOakland, CA - Meditab Software, Inc., a leading provider of clinical automation systems for clients in the healthcare field, has just announced a new customer support portal called IMS Client Connect. This new online offering gives IMS clients an enhanced user experience and provides them with 24/7 access to resources and support.
IMS Client Connect is a resource available exclusively to Meditab clients. Specifically, it allows clients at any time-day or night-to access training videos, receive online customer support help, consult an IMS knowledgebase for frequently asked questions, utilize IMS University training tools, view industry news, see billing and coding tools, and much more.
According to Mike Patel, CEO of Meditab medical Software, "The IMS Client Connect provides our customers with greater access to a wealth of tools and technical information, all geared towards improving their user experience with IMS products."
This valuable support portal is in addition to the quality, tailored solutions provided by IMS - Meditab's unified electronic health record and practice management solution. With clients of varying sizes and specialties, Meditab works hard to provide tools that are the direct result of customer input - that's how the IMS Client Connect portal came about.
"We regularly solicit the input of customers asking them what we can do to improve not only the product, but our services and offerings, " said Patel. "They told us that they wanted convenient, 24/7 access to information and we've delivered."
For more information about this customer-centric company and the IMS solutions, visit www.meditab.com.
For nearly 15 years, Meditab Software has been providing healthcare institutions with the automation systems they need to improve patient care, maximize productivity, manage utilization and reduce expenses. Founded by practicing pharmacists and physicians, Meditab offers a unified suite of integrated software solutions that support healthcare delivery. Their solutions have been utilized to generate tangible returns for a wide variety of healthcare facilities across the United States. Now, with an improved customer support portal, there's never been a better time to see how their software solutions can improve the operations of your practice.