CustomerGauge launches a public starred review site driven by Net Promoter® responses
December 02, 2014 (PRLEAP.COM) Technology NewsDecember 2, 2014 - CustomerGauge has released a groundbreaking customer review site. Utilizing the feedback received from NPS surveys, it allows for the publication of transparent and open reviews from customers.
Reviews.CustomerGauge provides a simple unified workflow system between itself and NPS. With this new site a company's NPS system and public review page, need not be two separate endeavors, but instead the former can feed the latter.
CustomerGauge's surveys having an active engagement around 35%. Their new integrated customer review site then, not only opens up opportunities to create public review pages with high levels of B2C feedback but also creates a revolutionary new sphere of B2B feedback.
Instead of pursuing customers to leave comments or reviews at very low success rates, this new function from CustomerGauge means customers at the end of their NPS survey can choose to publish their NPS score and comments by simply ticking a check box. It couldn't be easier to collect publishable feedback.
Why waste both your time and your customer's by asking them to leave new feedback when a wealth of responses lay right in front of you?
Features and functionality of reviews.customergauge.com
This one of a kind NPS review site is a free, easy to setup addition for new or existing CustomerGauge users: There are no hidden or additional costs and it is completely ad free.
Easy, transparent and engaging, reviews.customergauge.com allows companies to effortlessly spread the word about their product or service, because who better to talk about the quality of your company than other customers.