First Transit Names Sharad Agarwal Vice President, Strategy and Innovation
May 20, 2015 (PRLEAP.COM) Business NewsMay 20, 2015 - CINCINNATI — First Transit announces the appointment of Sharad Agarwal to Vice President, Strategy and Innovation. In this new role, Agarwal will utilize emerging technology to introduce innovative operational strategies for improving customer service and operational efficiencies throughout the company's core businesses lines.
First Transit President Brad Thomas states, "Sharad Agarwal has proven himself and his teams to be a strong force within the public transportation industry. He has repeatedly demonstrated First Transit's commitment to our customers and the ability to identify new strategies to manage our business."
Agarwal has more than a decade of transportation experience, which includes expertise in customer service, human resources, financial planning and process improvement. Most recently, he has served as First Transit Vice President, Call Centers.
Under Agarwal's direction, First Transit will deliver unique solutions for demand response and fixed route operations that prepare our clients for the quickly changing landscape of transportation.
About First Transit
First Transit, Inc. has nearly 60 years of experience and is a leading provider of passenger transportation contract and management services in the United States. First Transit, Inc. currently provides operation, management and consulting for 235 locations in 45 states, Canada and Puerto Rico for transit authorities, state departments of transportation, federal agencies, municipal organizations and private companies. First Transit employs more than 13,000 dedicated transit professionals.