Becomes The World's First Open Source Net Promoter® Benchmarking Community

March 20, 2017 (PRLEAP.COM) Business News
Leading Net Promoter® community challenges the status quo by providing a free and open space repository for NPS benchmarking.

Amsterdam, Netherlands - March 20, 2017 - CustomerGauge is excited to announce the launch of v2.0 - the world's first completely free and accessible repository for NPS benchmark scores, best practices, and thought leadership. collates and publishes any publicly available Net Promoter Scores from industries all across the globe, helps verify them and provides guidance on how to present scores in the most transparent way. With a database of more than 2,000 NPS scores, including some of world's most customer-centric brands, allows business leaders to learn from the best, compare themselves to competitors, overall industry trends and share their own NPS score. Some of the community's most researched brands include Apple NPS, Tesla NPS, Ford NPS, Google NPS, Starbucks NPS and Amazon NPS.'s goal is to set the ground rules on NPS reporting, help you uncover the power behind the score and teach you best practices on how to improve your NPS. v2.0 comes with a number of exciting new features, including:

  • Add Your Score - Everyone will be able to join the growing community of 2,000+ brands by submitting their own Net Promoter Score. As such, companies will become part of the repository that features some of the world's most customer-centric companies like Apple, Amazon and Walt Disney. The added bonus of that is SEO - ranks first on Google whenever someone searches for a particular company's NPS!

  • Search for Brand Scores - provides visitors the option to search for any company's NPS. Visitors will not only be able to access the scores for free, but also find more information about the company like products, revenue, website, etc. Moreover, visitors will often be able to find a blog article exploring the company's journey and best practices to get to that particular NPS.

  • Find Ranks and Industry-Specific NPS - Companies can now see how their NPS rank stacks up against the competition in their industry.

  • Blog Articles - also includes a blog section for industry-specific Net Promoter news, best practices on NPS reporting, as well as tips on improve your NPS.

  • Download NPS Reports - will further strive to give visitors the best and most recent studies on NPS and benchmarking. Unlike other NPS repository hubs, offers the best-in-class NPS resources for free. Their latest NPS Benchmarks reports include groundbreaking insights from more than 600 companies that include some of the largest enterprises in world.

  • Sign-up for NPS Updates and Best Practices - Community members can now sign-up for updates from Once activated, the sign-ups will keep visitors updated on the latest Net Promoter Scores, as well as the most trending reports and articles from the community.

  • Contribute to the Community - is open to everyone and the founders would love it if visitors are part of their growth. With that in mind, visitors are welcomed to contribute to the community by helping it grow the database of available Net Promoter Scores.

  • Start Discussion or Ask a Question - The website also allows visitors to comment and ask questions beneath every single article! The community welcomes discussions on any topic related to NPS and benchmarking and would be more than happy to provide thought leadership advice and insight.

  • To learn more about, contact Cvetilena Gocheva at, or visit

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