At Accountingprose, Customer Happiness Steers Technology Use
May 14, 2018 (PRLEAP.COM) Business NewsDENVER, COLORADO – Accountingprose, a leading online bookkeeping and payroll service, is proud to announce a new support feature dubbed MyTeam@. Accountingprose is able to enhance response times, ensure every request gets an attentive response, and can even automatically prioritize more important requests. Redesigning how customers request support, MyTeam@ serves as a centralized point of contact. Dedicated to creatively deploying technology only when it can help provide exceptional service, Accountingprose has made their multiple award-winning, industry-leading customer service even better.
"Our clients are incredibly busy, often juggling multiple roles and responsibilities within their organization," Founder and CEO Cristina Garza said when asked what spurred the creation of this new feature. "Time is precious and they can't afford to wait for answers-especially if a big decision hinges on a speedy and accurate response. Using MyTeam@ gives them the peace of mind that when they do need to reach out to us, their message will go to the right person, with the right priority, every time-without any further effort on their part. It's part of our ongoing initiative to make things as easy as possible for our clients by listening to what they really need, and we are proud to unveil this awesome feature."
Other bookkeeping firms utilize automation tools and technology, but in a way that often leaves customers feeling unsupported. At Accountingprose, the machines work for clients instead of the other way around.
Accountingprose, bootstrapped by Cristina in 2010 and since having grown to a team of more than a dozen employees, provides online bookkeeping and payroll with local presence in Phoenix, Arizona and Denver, Colorado.
Accountingprose sets itself apart by putting humans first; having built up a team of friendly go-getters who share a real passion for growing small businesses, then removing any barriers to their doing so efficiently. Cristina's zeal for sharing wisdom gained by growing her own businesses, organic networking, and sharing of opportunities are just a few examples of how she provides more value than impersonal, one-size-fits-all competitors.