RDX Launches The RDX Factor Customer Advocacy Program

July 27, 2018 (PRLEAP.COM) Technology News
PITTSBURGH –July 27, 2018 –RDX, the leader of remote data infrastructure services, has recently launched The RDX Factor, a customer advocacy program that allows RDX to reward customers for their loyalty and support. The goal of the program is to improve the level of service RDX provides its customers while recognizing them for their advocacy efforts.

Customers who subscribe to The RDX Factor hub are provided with an interactive dashboard containing various experiences and activities that enable them to network with their peers, provide feedback about RDX and increase their IT knowledge. Activities within The RDX Factor include watching RDX Insights webinars, providing testimonials, case study participation, RDX blog contributions and sharing feedback about favorite IT events and news sites. Each time customers complete challenges, they earn points that they can put toward RDX merchandise, tech gadgets, charities of their choice, professional services and gift cards. "We believe our customers are the driving force behind our success, and it's time we give back," said Director of Marketing and The RDX Factor administrator, Kelsic Pross. "To show our appreciation for the great things they do, we are thrilled to announce the launch of our customer advocacy program."

"We sincerely appreciate every referral, case study interview, positive review and event participation our customers have provided us over the years," said Chief Revenue Officer, Rob Brown. "They have helped RDX become the marketplace leader it is today, and we are very excited to offer a program that will streamline these efforts while also creating a fun, educational and rewarding environment for them as a token of our gratitude."

With a soft launch to a small set of customers complete, RDX has plans to roll The RDX Factor out to its entire customer base over the next few months. Those who are interested in learning more and subscribing before the hard launch can email Kelsic Pross at kpross@rdx.com. For a sneak peek of The RDX Factor, check out RDX's walkthrough video.

About RDX [Remote DBA Experts]
Founded in 1994, RDX is one of the largest independent providers of database infrastructure and cloud management providers in North America. The Company provides 24x7, 100% US-based managed services to hundreds of clients, both on premise and in the cloud. RDX supports a wide range of cloud environments including Microsoft Azure, Amazon AWS, and Oracle DB Cloud; database environments including Oracle, SQL Server, MYSQL, PostgreSQL, DB2 and MongoDB; and operating systems including Windows and all major UNIX/Linux offerings. For over two decades, RDX has helped hundreds of organizations lower support costs while increasing data infrastructure performance and availability. RDX's expert staff of highly-trained professionals is backed by a monitoring and support infrastructure that has been continuously improved and enhanced throughout its history. More information is available at www.rdx.com.

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