Sterling Management Workshop To Help Owners Build Better Employees

November 15, 2006—In its continuing drive to help Sterling Management clients excel, Sterling Management Systems will present a Practice Management Workshop, December 2nd and 3rd in Chicago’s beautiful Allerton Crowne Plaza Hotel with unique Sterling Management seminars designed to demystify the process of finding, hiring and handling employees that will be productive and provide world-class customer service.

Sterling Management experts appreciate that finding good staff can seem a daunting task. At Sterling’s interactive Chicago “How to Hire and Handle Personnel” seminar, professional practice owners will learn the secrets of finding and hiring the best staff for their practices. This unique Sterling Management Seminar will cover hiring techniques from A to Z from placing the right kind of ad, to deciding what kind of people an owner really needs, to how to test applicants, to how an owner should handle new employees once they’re hired.

Once a Sterling Management client has hired the right staff, he or she needs to know what actions will increase productivity and job satisfaction in the practice. Sterling’s Chicago workshop has a seminar that will give clients the tools to handle this too. In “How to Increase Productivity” master seminar leaders will take Sterling Management clients through how to reduce unnecessary and distracting interruptions, how to manage workflow, and how to present recommendations, new ideas and solutions. This Sterling Management seminar will give business owners and their staff the tools they need to remove the frustration and confusion that slows output.

With these Sterling Management seminars under a practice owner’s belt, he or she can bring staff to Sterling’s “World-Class Customer Service” seminar where they’ll learn what truly great customer service is, and how to deliver it to every customer so they not only remain loyal, but recommend others use the practice-owner’s services.

These are three of twenty-three unique Sterling Management seminars that will be delivered at Sterling Management’s Chicago Practice Management Workshop.

Sterling Management: 316 West Wilson Avenue, Glendale California 91203 phone (818) 241-1144 • Fax (818) 241-0271 • e-mail: info@sterling.us