METRIX ANNOUNCES OLYMPUS TO USE MOBILE TECHLINK TM

MILWAUKEE (March 2007) – Metrix, a leading provider of service management and mobile service software, announced that Olympus America Inc. has successfully deployed Metrix Mobile Techlink TM to over 100 field technicians in its Medical Systems business.

Olympus, a leader in endoscopy knowledge and solutions, is using Metrix Mobile Techlink to streamline and automate business processes associated with performing service on the endoscopic equipment in use at customer locations.

Field technicians track parts used, labor hours and travel time while connected to a network, or disconnected in offline mode. When disconnected, Mobile Techlink stores the data locally until a network connection is re-established. The use of Metrix Mobile Techlink provides technicians a unified smart-client for entering service data, enabling immediate access to customer history and real-time job tracking.

“Olympus has been working with Metrix since 2001 when we first implemented Metrix 4 for customer, contract and return lifecycle management, so choosing Mobile Techlink to automate the field service organization in our Medical Systems business was a natural choice,” said Bob Heiler, director of systems development for Olympus America. “We wanted a mobile framework that was easy-to-use, flexible and cost effective. Metrix’s platform enabled us to tailor the mobile app’s UI to match our unique processes and easily connect to M4 on the back-end.”

“We’re very proud of our ongoing relationship with Olympus America and feel they are a stellar example of a company that has had proven success using our software solutions,” said Larry Laux, president and CEO of Metrix. “Now with the addition of Metrix Mobile Techlink, Olympus will be positioned for better tracking and automation of field technicians’ activities, enabling them to be more proactive and productive in servicing their Medical Systems customer base.”

In addition to this deployment, Olympus uses Metrix software in its Imaging and Diagnostic Systems businesses as well.

About Metrix:
Metrix software applications enable world-class service management through powerful contact center, field service, dispatch, contract lifecycle, warranty, parts logistics, return service, self-service and mobile workforce solutions. Metrix provides a competitive advantage to innovative companies like Ingenico, Olympus, Xerox, Ericsson, and Makino by automating field operations, streamlining service processes, improving customer satisfaction and increasing service profitability. For more information, visit www.metrix.com.

About Olympus
Olympus is a precision technology leader, creating innovative opto-digital solutions in healthcare, life science and consumer electronics products.
Olympus works collaboratively with its customers and its affiliates worldwide to leverage R&D investment in precision technology and manufacturing processes across diverse business lines. These include:

- Gastrointestinal endoscopes, accessories, and minimally invasive surgical products;
- Advanced clinical and research microscopes;
- Lab automation systems, chemistry-immuno and blood bank analyzers and reagents;
- Digital cameras and voice recorders.

Olympus serves healthcare and commercial laboratory markets with integrated product solutions and financial, educational and consulting services that help customers to efficiently, reliably, and more easily achieve exceptional results. Olympus develops breakthrough technologies with revolutionary product design and functionality for the consumer and professional photography markets, and also is the leader in gastrointestinal endoscopy and clinical and educational microscopes. For more information, visit www.olympusamerica.com