DAALLO Airlines Outsources Revenue Accounting To Kale Consultants

DAALLO Airlines, a prominent airline operating between Middle East, Africa and Europe has selected Kale Consultants Ltd. (Kale) for providing passenger revenue accounting and cargo revenue accounting on an outsourced basis. Kale will provide revenue accounting processing services to Daallo from its Managed Process Services centre (Kale MPS®) in Mumbai, India.

Kale will provide passenger & cargo revenue accounting services including the processing of sales and uplifts, claims to credit card companies and to other airlines for interline coupons, declaration of revenue with comprehensive account postings for the general ledger, management of deals, and a decision support business intelligence system.

Speaking on the occasion, Mr. Vicente de las Penas Jr, Chief Financial Officer, DAALLO Airlines said: “We at DAALLO understand that in order to achieve our ultimate objective of becoming the number one carrier in the East Africa region, we will have to streamline our business processes. The revenue accounting process is labor intensive and involves a significant investment in IT infrastructure. One of our key business objectives was to significantly reduce our operational costs and improve the revenue accounting process. To achieve this, we needed to use the best industry standard solution, and outsource the work to an accredited and established service provider with the requisite processes to ensure business continuity and low risk. Kale’s experience and expertise in the space made them the clear choice for us.”

With the system going live, DAALLO will enjoy significant business benefits, supporting its continued development. Revenue will be maximized through accurate billing and verification, accounting costs will be reduced, productivity will be enhanced and training costs eliminated.

Mr. Satish Ambe, Executive Vice President and Head – Kale MPS®, said: “At Kale, we are proud to have developed a unique offering for customers whereby they enjoy the benefits of one of the best revenue accounting solutions without having to invest heavily on technology and people. Both our passenger and cargo revenue accounting solutions are modern systems and address key accounting concerns for airlines. The outsourced model is an ideal solution for clients looking to transform their businesses.

He further added , “For DAALLO, an airline on the growth path, outsourcing of non-key functions like revenue accounting makes a lot of sense so that DAALLO can focus on their core business. I am sure that this is a mutually beneficial relationship for DAALLO as well as Kale, to be cherished and developed for the forseeable future.”

About DAALLO Airlines
Founded in Djibouti in 1991 with one Cessna aircraft, DAALLO Airlines' successful 16-year track record has turned the airline into one of the largest commercial airlines in Africa. Today the carrier operates with 10 aircraft and holds interline agreements with leading world carriers Emirates Airline, Qatar Airways, Saudia Airlines, Ethiopian Airlines, Kenyan Airways, US Airways, Cathay Pacific, Korean Air, Eva Air, Oman Air, and Thai Airways. DAALLO Airlines is featured as a showcase success story in David S. Fick's "Entrepreneurship in Africa: A Study of Success," published in 2002.

About Kale Consultants Ltd.:
Kale Consultants is a leading end-to-end technology solutions provider to the Travel & Transportation industry. Renowned for its award-winning, innovative and industry-acknowledged solutions, Kale’s offerings include “best-of-breed” technology, ”global best practice” BPO and unparalleled domain knowledge. A thought-leader in transformational outsourcing value propositions, Kale consistently offers “Solutions that Think.”

Incorporated in 1986, Kale is focused on the airlines, logistics and travel and hospitality industries. Over the years Kale has built a 900+ strong organization successfully addressing the needs of over 60 satisfied customers in 30 countries.

Kale’s mission is to establish itself as one of the top three solution providers in its chosen markets. Kale strives to achieve this by constant innovation to provide the industry with new value propositions. For more information, visit www.kaleconsultants.com.


For details, please contact:

Prakash Uthup
Manager - Corporate Communications
Kale Consultants Ltd.
Tel: +91 22 6780 8888
Email: prakash_uthup@kaleconsultants.com
Web: www.kaleconsultants.com