Duxton Hotel Teams Up with GenaRes Asia

July 19, 2007 (PRLEAP.COM) Travel News
HO CHI MINH CITY, 19 July 2007 – The Duxton Saigon, one of Ho Chi Minh City’s finest boutique hotels, has chosen GenaRes as its CRS provider as it seeks to maximise its online presence.

The hotel, currently undergoing refurbishment, wanted to reach out to as many GDSs and online booking engines as possible, and decided that GenaRes was the best solution for their needs.

Adam Riley, the Duxton’s General Manager, said that access to local support was a key factor in their choice. “TRG International, Genares Asia’s local partner, are based in Ho Chi Minh City which makes it easier for us to get support services with a short response time” he told us. “Being Vietnam-based, TRG have a much better understanding of local and national market developments and know how to react swiftly to the changes transforming the market.”

Adam was also full of praise for the implementation, training, support and ongoing advice provided by TRG International’s experienced GenaRes team. “They are very efficient and effective in handling our needs and responding promptly to requests” he said. “They constantly advise us on how to tap potential GDS channels, which is a big plus factor and really makes GenaRes different from other CRS providers.”

“In short, TRG International and GenaRes offer the Duxton Hotel Saigon exactly what it needs from a CRS supplier.”

“We are delighted that the Duxton Saigon, one of the city’s best-known boutique hotels, has chosen GenaRes as their CRS solution” said Tim Russell, TRG International’s Marketing Director. “The hotel’s ongoing refurbishment has cemented its place as one of Saigon’s finest, and a world-class hotel needs a world-class CRS solution! I am sure that they will see huge benefits from exploiting GenaRes’ connections to all the main GDSs, giving them access to thousands of online booking engines and over 600,000 worldwide travel agents.”

Tim added that GenaRes is Vietnam’s fastest-growing hotel CRS, with over 40 of the country’s leading hotels currently seeing the benefits of GenaRes’ global reach and industry expertise.

About TRG International
TRG INTERNATIONAL, founded in 1994, is an independent provider of Business Management solutions. We provide organisations from small domestic companies to very large multi-nationals in both the public and private sectors with solutions for Financial Management, ERP, Hospitality, Retail Management/POS, CRM, Manufacturing, SCM, Asset Management, eBusiness, eCommerce, ePortal, HR, Payroll, Business Performance Management and Business Intelligence. The company now serves thousands of customers in more than 65 countries with offices in Ho Chi Minh City, Hanoi, Luxembourg, Singapore, Thailand and Malaysia.


About GenaRes
Combining over 35 years of experience in the hospitality reservation technology industry, GenaRes has developed the first truly integrated third party central reservation system for the twenty-first century. This team of highly professional and skilled hospitality executives have designed a state-of-art full service CRS that incorporates the latest technology while simplifies functionality and ease of use.

Our technology includes applications and functionality missing from other central reservation systems. Our software application, the first CRS written in this millennium , incorporates a complete sales channel and yield management functionality while being a complete ASP or user driven model for the hotel customer.


About the Duxton Hotel Saigon
Strategically located in the heart of the city, the hotel is just 20 minutes' drive from the airport. Duxton Hotel Saigon offers easy access to the business and Government precinct, and is also perfectly positioned close to the shopping, sightseeing and entertainment areas. From the hotel, you can enjoy views overlooking the Saigon River and its surrounding historical sites.

The hotel offers 198 deluxe rooms and suites, boasting views of the Saigon River, or over the city and beyond. Furnished with contemporary Vietnamese artwork and traditional fabrics, each room offers a warm and comfortable environment for the discerning traveller. There is also a superb buffet restaurant, bar, swimming pool, spa and leisure facilities.