BT Betas Open Standard CRM Tools for Small Businesses

August 23, 2007 (PRLEAP.COM) Technology News
British Telecom, in partnership with Tierlinear Ltd. announces the beta launch of BT BizBox, a set of free, simple to use, web-based business productivity tools for small businesses. Designed to streamline inefficient and time-consuming tasks that often impede productivity and cut into profits, BT BizBox is a web-based software solution that improves a small business's efficiency by providing managers and employees with one effective system to track customer contacts and perform essential business functions.

BT BizBox provides a user-friendly dashboard, giving small businesses the ability to manage a contact list, create invoices and provide fully detailed quotes for customers. BT BizBox also allows for the management of documents, calendars and employee information and keeps detailed records of meetings.

BT BizBox also includes integrated communications capabilities such as "Click to Call" and "Click to SMS" functionality based on BT's Web21C web services.

Built to open standards using open source technologies, BT BizBox is integrated with best of breed web services from BT and other third parties. BT BizBox is hosted on highly scalable servers with a carrier class network providing 99.99% uptime and availability. All BT BizBox data is encrypted and backed up daily.

Customer involvement is paramount to the future of BT BizBox. BT is looking to small businesses for product direction and development on how to expand BT BizBox through a product blog and discussion board. As a result BT BizBox will constantly be evolving to meet the needs of its small business users, when and as they demand it.

During the beta period, BT BizBox is provided as a free service on