Huong Giang Hotel Sees Bookings Increase with GenaRes

August 27, 2007 (PRLEAP.COM) Travel News
HCMC, 27 August 2007 – Huong Giang Hotel, a 4* hotel located in the historic Vietnamese city of Hue, has seen a significant increase in bookings since signing up with GenaRes, Vietnam’s number one hotel GDS solution provider.

The hotel, located on the city’s tranquil Perfume River, first implemented the solution in March 2006 as they needed to manage their room sales more effectively. Mr Ngoc Thai Duong, the hotel’s Sales Manager, told us: “We chose GenaRes because their partner, TRG International, is based in Vietnam and so they can offer quick local support. It was also the most cost-effective, value-for-money online booking system we could find.”

In the 18 months since they began using the system, the hotel has seen a large increase in bookings. “Our booking levels have increased remarkably” said Mr Duong. “The system has produced remarkable room revenue and GenaRes bookings now represent a significant percentage of our bookings from all sources.”

Duong has also been impressed with the service he and his staff have received from TRG International’s dedicated GenaRes team. “They are all enthusiastic, friendly and highly qualified, and provide us with excellent consultancy and training” he told us. “They have helped us improve the skills of our reservations staff and continue to give us good advice about online bookings, search engines and our IT development.

“In general” he concluded, “GenaRes has given our hotel a worldwide presence and helped direct more web surfers to us, so we are very happy!”

Tim Russell, TRG International’s Marketing Director, told us: “We are very happy to work with a well-known hotel like the Huong Giang, and delighted that their GenaRes implementation has been so successful.”

He continued: “Huong Giang is one of nearly 50 hotels in Vietnam using GenaRes, making it Vietnam’s number one hotel GDS. During the rest of 2007 and 2008 we will be organising various events throughout the country to spread the word and encourage more hoteliers to sign up and feel the GenaRes effect!”

About TRG International
TRG INTERNATIONAL, founded in 1994, is an independent provider of Business Management solutions. We provide organisations from small domestic companies to very large multi-nationals in both the public and private sectors with solutions for Financial Management, ERP, Hospitality, Retail Management/POS, CRM, Manufacturing, SCM, Asset Management, eBusiness, eCommerce, ePortal, HR, Payroll, Business Performance Management and Business Intelligence. The company now serves thousands of customers in more than 65 countries with offices in Ho Chi Minh City, Hanoi, Luxembourg, Singapore, Thailand and Malaysia.
About GenaRes

Combining over 35 years of experience in the hospitality reservation technology industry, GenaRes has developed the first truly integrated third party central reservation system for the twenty-first century. This team of highly professional and skilled hospitality executives have designed a state-of-art full service CRS that incorporates the latest technology while simplifies functionality and ease of use.

Our technology includes applications and functionality missing from other central reservation systems. Our software application, the first CRS written in this millennium, incorporates a complete sales channel and yield management functionality while being a complete ASP or user driven model for the hotel customer.

About Huong Giang Hotel
A tranquil setting on the poetic Perfume River, a wonderful view of Truong Tien Bridge, an elaborate interior design drawing on the typical Vietnamese Imperial architecture, little wonder the Huong Giang is a popular base from which to visit the magnificent monuments of Hue city, Central Vietnam. The public areas of the hotel, including the tropical gardens are spacious, with lovely views of the sunset over the river adding a dash of colour from the wide terrace of the Basement Bar, perfect for a lazy afternoon drink. Dining is an extravagant experience in the Royal Restaurant, where the elaborate traditional regal decoration is as much a feast for the eyes, as the delicious cuisine is for the stomach. After a day exploring, relax by the pool, work out in the Health Club or rejuvenate yourself with the Oasis Massage- Sauna and Spa Center, beauty salon, or take on your partner in electronic casino. All 165 rooms have views of the lush gardens or romantic Perfume River and are comfortably furnished with air-conditioning, television, telephone, minibar, bath or shower. Royal suite, junior deluxe suites and Superior Suites with more generous living proportions are also available on request. ;