Precision Telecom Technologies Announces Leading-Edge Suite of Back Office Solutions for the Telecommunications Industry
June 17, 2005 (PRLEAP.COM) Business NewsFairmont, West Virginia - Precision Telecom Technologies, a Telecommunications Software Company that provides customizable, cost-effective software solutions to the Telecommunications industry, announced today the release of a full suite of back office solutions. Branded under the "Precise" service mark, these solutions provide a level of support, flexibility, and cost-effectiveness not previously available to telecommunications companies.
Scott Trefz, CEO of PTT, stated, "We are delighted to announce the full 'Precise' suite of back office solutions, especially because our software has been proven to get results with the strong customer base we already have in place. The back office functions of a telecommunications company are critical for ongoing profitability, cost control, and customer loyalty."
He added, "Our suite of modules gives telecom companies the leading-edge functionality traditionally reserved only for the largest organizations with quick, cost-effective deployment. Now telecom companies of all sizes can customize a leading edge solution to meet their business requirements and succeed in a highly competitive environment - at an affordable price."
The Four Modules Include:
PreciseOrders: Order/Workflow Management. The PreciseOrders System provides Order Processing and Workflow Management tools that help communications companies operate more efficiently. Automated Order Processing streamlines or removes manual processes that are difficult to manage, consume employee resources, and allow for human error. Employees can therefore spend more time serving customers. This not only translates to improved customer and employee satisfaction but also an improved bottom line.
PreciseBill: Telecom Billing.Precise Bill offers a complete turnkey solution for billing needs. Long Distance, Local, Data/IP, Wholesale Long Distance, and taxation support all are available through this comprehensive billing solution. Combining several bills into a single invoice makes it easier on PTT's clients and their customers. Multiple billing cycles help maintain a steady cash flow, which is vital for emerging and established companies alike.
PreciseCRM: Customer Relationship Management. PreciseCRM has an abundance of readily available information that can be quickly accessed to help support all the processes that will keep a client one step ahead of the rest. The customer portal is a unique feature of Precise CRM that makes it simple for a customer to pay their bills or check their current status. Web Tools for self-help also reduce the time a company is otherwise forced to spend dealing with issues that can be easily resolved. Because of this, clients can deliver the most complete customer service possible.
PreciseChannelSupport: Distribution Channel Support. PreciseChannelSupport is a set of web-based tools for internal sales, agents and wholesalers. The system provides the distribution channel with the tools to perform several tasks, including submitting new and change order as well as trouble requests. The system also handles multi-tier commission processing. Sales channels have access to exactly the same data available to internal users. This balance of efficiency and security that PreciseChannelSupport empowers distribution channel and opens up internal resources while protecting its clients.
PTT will offer a no-cost evaluation of any communication company's back office efficiency and effectiveness, so that executives can know how their back office compares to their peers. For more information, contact Scott Trefz at 304-333-2213.
About Precision Telecom Technologies
Precision Telecom Technologies (PTT) is a Telecommunications Software Company that provides leading-edge, cost-effective back office solutions to the Telecommunications industry. The company is located at the West Virginia High Tech Consortium Foundation in Fairmont, West Virginia. PTT offers expertise to telecommunications providers in four foundational areas -1) Order/Workflow Management, 2) Customer Billing, 3) Customer Relationship Management, and 4) Distribution Channel Support. The PTT core infrastructure helps telecom businesses support increased business volumes, serve and focus on the end user, better support and integrate with distribution channels, and reduce the overall technology costs of the organization. With its expertise, exceptional resources, flexible solutions, and personalized support, PTT provides unmatched value to their clients.