ITIL Service Level Management - the Next Wave of 100 Service Level Management and SLA Management Articles Released

September 28, 2007 (PRLEAP.COM) Technology News
Brisbane, Australia, September 28, 2007 – The Art of Service, the leading provider IT Management Education solutions today announced a range of articles to explain the ins and outs of SLA management, the next wave of best practices for managing IT planning, deployment, and operations. The over 100 articles are freely available from today, and provide an in-depth look at ITIL Service Level Management. The full range of freely accessible articles can be found here:
The range of articles is the result of over 20 years of industry expertise, research, and innovation. It will give a complete insight in all the burning questions surrounding SLA’s and Service Level Management.

The Articles cover:
• Service level agreement
• Service level agreement sample
• Co location service level agreement
• What is an internal service level agreement
• Service level agreement for applications
• Example of a service level agreements
• Service level agreement templates
• Consultancy service level agreement
• Service level agreement recruiting sample
• IT service level agreement
• What is a service level agreement
• Database administration service level agreement
• Service level agreement for applications internal it
and over 100 more subjects

About The Art of Service
The Art of Service's products and services help companies achieve IT Service Management Excellence by being their (ITIL) Framework Educator of choice.

The company’s deep understanding of educational and service management best practices has made it the solution provider of choice for government and commercial clients. We serve over 3000 active International clients with a growing team of A-playing professionals. Our 2007 revenues will exceed a 50%+ annual growth rate. For more information, visit

Gerard Blokdijk
The Art of Service
50 Commercial Road
Newstead QLD 4006